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Resident App and Experience

Next-Level Resident Experience

Get the all-in-one smart home & resident experience app that’s convenient for residents and game-changing for site teams.

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What is the Resident App?

The SmartRent Resident App puts control, comfort and convenience in the palms of your residents' hands. With just a tap residents can lock and unlock their front door, adjust their thermostat, enter service requests, automate device schedules and more.

Resident App & Experience top features

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Easy smart device control, all in one place

privacy

Private guest access codes for home and community

lower cost

Energy-saving thermostat schedules that help lower cost of living

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Direct service requests and community broadcasts

settings

Custom device automations that match residents’ lifestyles

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In-app troubleshooting and 24/7 support

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Give your residents the ultimate smart living experience

Boosting resident satisfaction and site team efficiency has never been easier.

  • Control of smart devices

    Residents can control smart locks, thermostats, lights and more with unique automations and schedules that fit their lives.

  • Access codes for visitors

    No matter where they are, residents can let in friends, family, service providers or delivery drivers— giving residents more control and your site teams fewer interruptions.

  • Submit service requests

    Residents can submit, view and track their service requests with a direct line to communicate with your site team, all in one place.

  • Easy resident communication

    Residents receive your custom community broadcasts. They stay informed while you build rapport and boost renewals.

The benefits of the Resident App and Experience

Owners

  • Meet occupancy goals

    Attract more residents to your tech-forward community.

  • Maximize staff efficiency

    Free up your site team’s time by giving residents the ability to troubleshoot issues and easily submit service requests.

  • Increase resident satisfaction

    Deliver a rental experience your residents won’t want to leave.

SiteTeam

  • Increase site team efficiency

    Empower residents to resolve simple issues on their own, reserving staff time for more complex problems.

  • Boost resident engagement

    Keep residents looking forward to events and community news.

  • Gain key resident insights

    Receive valuable resident feedback after each completed service request.

Residents

  • Smart home control

    Residents can control and automate smart devices from one convenient app.

  • Energy-saving capabilities

    Residents can set thermostat limits and automate temperature changes to match their schedules.

  • Quicker resolutions for maintenance needs

    Residents can submit service requests and communicate directly with maintenance experts, saving everyone time and frustration.

  We haven’t had anybody coming down to the office saying they need an extra key—they can just be let in by the people who live there, from wherever they are. Residents love being able to either set a thermostat schedule or adjust it from the app, and if they forget to shut off the heat or AC, they can still control it from their smartphones once they leave.”

Antonette Patterson,
Sr. Regional Manager
Greystar Properties

Effortless from move-in day

Set residents up for smart living on their very first day.

1
 
Easy download and onboarding

Available in the App Store and Google Play, the SmartRent Resident App takes residents on a customized app tour so they can start using it immediately.

2
 
Fully customizable dashboard

Residents can add and organize custom widgets so they can quickly find their favorite features.

3
 
24/7 Resident Support

Rely on SmartRent’s Support Team day or night to answer questions and help troubleshoot issues.

Let us help you operate smarter.

Experience SmartRent solutions in action for yourself and see how our technology can help you streamline operations, improve site team efficiency, and elevate the resident experience.

Request a Demo